Shipping policy

Thank you for visiting and shopping at Southern Roots & Trails. We are committed to delivering your orders as quickly and efficiently as possible, honoring our commitment to quality and service.

1. Processing Time All orders are processed within 3-5 business days . Orders are not shipped or delivered on weekends or holidays. During peak seasons or sales, processing may take slightly longer, and we appreciate your patience as we carefully prepare your gear.

2. Shipping Rates & Delivery Estimates Shipping charges for your order will be calculated and displayed at checkout. We offer several shipping methods to suit your needs:

• Standard Shipping: 6-8 business days.
• Expedited Shipping: 4-5 business days.
• International Shipping: Delivery times vary by location (typically 11-22 business days).

3. Shipment Confirmation & Order Tracking You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

4. Customs, Duties, and Taxes Southern Roots & Trails is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

5. Damages If you receive your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim, and feel free to reach out to our support team for assistance.

6. Contact Us If you have any questions about our Shipping Policy, please contact us at:

• Email: [Your Support Email Here]

• Website: [Your Store URL Here]